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AI-Powered Support Automation

Resolve tickets faster with AI-powered routing, responses, and escalation.

Auto-Resolution

Tickets handled

70%

Response Time

Faster resolution

-85%

CSAT Score

Customer satisfaction

+18pts

⚠️

The Challenge

Support teams face growing ticket volumes, inconsistent response quality, and agent burnout from repetitive inquiries.

The Friday Solution

Friday resolves 70% of tickets autonomously, routes complex issues intelligently, and ensures consistent, on-brand responses.

See Friday in Action

Watch how Friday transforms support workflows in under 2 minutes

Demo: Support Automation • 1:47

Key Capabilities

Everything you need to automate support operations

Autonomous ticket resolution
Intelligent routing
Sentiment analysis
Knowledge base integration
Escalation management
Quality assurance

Works With Your Stack

Native integrations with the tools your support team already uses

Zendesk
Intercom
Freshdesk
Salesforce Service Cloud
Slack
Notion

Friday resolved our ticket backlog in days. Our agents now handle only the complex, high-value conversations.

E

Emma Wilson

Head of Support, DataSync

Ready to Transform Your Support Team?

Join hundreds of companies using Friday to automate their support operations